Returns

Lost your return form?  Click File at the top of your browser, then Print to print a new sheet

 

Order Return Form

 Looking to exchange? Please let us know what size you would like in exchange. If you need a ring sizer, please request and we will send one (fastest way is to request one by email or in the website contact form.

Please fill out ALL the information below

Order number _________________________    Date of order ______________

Name of purchaser ________________________________________________

Working email or phone in case of questions _____________________________

Reason for return ______________________________________________________________                                                                          

Items must be in unworn/unused condition with tags attached (when applicable) for refunds. Refunds will only be issued for orders postmarked within 30 days of the day they were delivered. 30-day return policy for item's with manufacturer defects.

*IMPORTANT: Please email Lbeach@panvisionary.com or call 215-340-1242 about any defects. Damaged items returned without contacting us first will not receive a refund.*

All Returns / Exchanges:

  • Complete the return form received with your item
  •  Email Lbeach@panvisionary.com for your Free Return Shipping Label
  • Please include your Order # or Full name and address in the email
  •  Print label and attach it to your package (You can tape & reuse the envelope it came in!)
  •  Mail the completed return form and the item in the box** it came in. Drop package in your mailbox or at your local USPS.

 **if your ring arrived with bubble wrap to protect stones, please return it with bubble wrap. Thank you!
Refunds will be issued no later than 1 business day after we receive the item you are exchanging.

  • If the item you are looking for is not showing as available on our site, please discuss this with us via email Lbeach@panvisionary.com or call 215-340-1242

 Exchanges Only:

Please let us know size * OR return the item and wait for the refund before purchasing a new style.